AirVote Introduces AI Assist to Streamline Feedback for Vending Machine Operators

AirVote AI

Scottsdale, Arizona – September 19, 2024 – AirVote is pleased to announce the launch of AI Assist, a new feature now available to all vending machine operators through the business panel. AI Assist helps operators gain clearer, more actionable insights from customer feedback, enhancing service and operational efficiency.

“Vending operators are already seeing the benefits of AI Assist, with feedback becoming more precise and easier to act on. This helps them quickly address issues such as machine malfunctions or out-of-stock products,” said Angelique Denneman, VP of Customer Success at AirVote. “We are excited to provide a tool that empowers vending operators to improve service quality and customer satisfaction.”

The upcoming version of AI Assist will introduce a prioritization feature, allowing operators to focus on the most urgent feedback. For example, issues like machine jams, payment failures, or low stock levels will be flagged and addressed first, ensuring smoother operations and faster customer resolution.

This new capability is part of AirVote’s ongoing commitment to helping vending machine operators enhance customer experiences through smarter feedback management.

About AirVote

Founded in 2019, AirVote® (https://air-vote.com) began as an innovative real-time, contactless customer feedback platform powered by QR codes. In response to customer demand, the company has since expanded its offerings to include robust service logging and asset tracking, enhanced by sophisticated mapping capabilities. With its simplicity, affordable implementation, and contactless format, AirVote has become a trusted solution for clients across diverse industries and environments.

AirVote Media Contact:

Angelique Denneman, Co-Founder and Head of Customer Success

Email: angelique@air-vote.com

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