Embed expands customer service with new Insight Success Team

Dallas, TX, November 2016 – Combining talented trainers with extensive online resources, Embed is delivering guided training and self-help in brand new ways. Our new premium training platform is called INSIGHT, and it gives customers the knowledge needed to both simplify day to day operation and take full advantage of their Embed system.

Lauren Carlyle, Diana Kim, and Kara Anderson comprise the INSIGHT Success Team. With backgrounds in FEC operations, teaching and staff training, they are specialists at delivering essential information in ways that are fun, dynamic and easy to understand. The team specializes in our latest TOOLKIT suite of products, delivered via live interactive training, scheduled webinars, on-demand videos and tutorials.
Customers will find these resources clearly laid out in the new INSIGHT website that’s available 24/7, allowing research and study into topics covering daily activities and more specialized functions. “The Insight Training team was fantastic to work with. I now feel have an understanding of the Embed system and the different ways it can be used to help run our business,” said Tony Ropac, General
Manager of Gizmos Fun Factory.

If you’re at IAAPA stop by our booth #1346 to see the team in action and talk about how you can take advantage of INSIGHT. We’re also running training seasons and feature presentations for the first three days of the show.

See the full schedule at www.embedcard.com/IAAPA2016.

About Embed
Embed, a subsidiary of out-of-home entertainment leader Helix Leisure, provides the very best in Debit Card technology with industry leading Operating Software solutions for any entertainment facility. With offices in the USA, UAE, UK, Singapore, and Australia, they are committed to delivering seamless and elegant user experiences for their customers, backed by class leading customer support. Embed Systems allow for admissions control, machine monitoring, cashless operation of games and attractions, retail, food and beverage sales, loyalty systems, full prize redemption management, and integrated event scheduling. www.embedcard.com

Follow Helix Leisure on LinkedIn for more updates: https://www.linkedin.com/company/helix-leisure